Privacy Policy

Updated on 8 Feb 2023

This Privacy Statement informs you of your privacy rights and the ways in which the law safeguards them while describing our policies and practices regarding the collection, use, and disclosure of your data when you're using the service.

We collect and use your Personal Information to deliver you better service. You consent to storing and using your personal details once you have agreed to this Privacy Policy. It is considered that you have agreed to the policy once you start using the service. However, do not access the platform any further by providing us with any personal information if you do not want to accept the terms in the policy.

Definitions or Interpretations

Account : An arrangement that grants a user-specific access to a computer, website, or programmed, generally through a username and password.

Third Party : Any individual or group apart from you or us is referred to as a "Third Party."

Personal Details : Any information about an identified or recognizable individual is considered personal data. It includes a name and surname, a home address, an email address, an identification card number, location data, and an Internet Protocol (IP) address.

You : You refers to the person who accesses or uses the service, or if any person is using the service on behalf of some other entity, then that another entity is considered as 'you' here.

"We", "Us", or "Our" in this Agreement refers to Playxible.

Types of data collected
Personal Data

When you use our service, we might ask you for specific personally identifiable information that will allow us to get in touch with or identify you. Personally identifiable information includes:

  • Both first and last names
  • Phone number
  • Home address
  • Inbox address
  • State, province, zip or postal Code, Country and City
Location Information

Playxible uses your device's location to find sports venues near you. We may also collect location information when you use the app to book a venue. We use this information to provide you with relevant information about nearby venues and to improve our services.

Sensitive personal data or information

Information like passwords, bank account information, and credit/debit card information are examples of sensitive personal data. Therefore, we make sure to use reputable payment gateways with widely recognized credentials and security measures. Furthermore, we do not obtain or store any SPDI linked to financial transactions on our platform instead, the payment gateway accesses such SPDI directly through interaction with our platform.

Usage data

When you access the Service, it results in the automated collection of your Usage Data.

Usage Data may comprise particulars like the Internet Protocol address (IP address) of your Device, the kind and version of your browser, unique device identifiers, and other data, the pages of our service that you access and when and how long you spend on those pages.

We may automatically gather certain information when you use a mobile device to access the service, which includes the type of mobile device you are using, its unique ID, its IP address, its operating system, and the kind of mobile Internet browser you use.

Cookies policy

Cookies are a type of data storage that websites transmit to users' computers to improve the user experience, make returning to the site simpler, and send advertisements.

These Cookies are required for the Website to function correctly and to provide you with the services you have requested through the Website. In addition, they aid in user authentication and guard against unauthorized usage of user accounts. We only use these Cookies to provide you with the services you requested since we cannot give them to you without using cookies.

These cookies enable us to remember your decisions when using the website, such as your preferred language or login information. These Cookies are used to give you a better-personalized service and save you from having to enter your Preferences each time you visit the Website.

You might not be able to fully utilize the services offered by our site if you refuse to accept cookies.

Use of personal information

We do not misuse your personal details. Following are the uses why we ask for your details:

  • Provide you with Playxible service-related emails and messages, such as notices regarding modifications to our policies or Services, to facilitate your improved access to and usage of the platform.
  • Execute internal tasks, including troubleshooting, data analysis, testing, research, analytics, internal training, and quality management geared towards enhancing the platform; give you user support; and assess and comprehend the impact of the advertising on you and others.
  • To manage your Account.
  • You must register to use the service. You can access certain services available only to registered users by providing Personal Data.
  • To handle the requests that you have made to us.
  • We include clear instructions on unsubscribing at the bottom of each email. The User may also get in touch with the appropriate person at any time if they wish to stop receiving emails from us that are about something other than a transaction they have completed on the platform.
  • To get in touch with you via email, phone calls, SMS, or other equivalent means of electronic communication, such as push notifications from a mobile application, when necessary regarding new updates.
Sharing your personal details

We share your personal information:

  • With Service Providers: We may disclose your personal information to Service Providers for processing payments, contacting you, and monitoring and analyzing how our service is used.
  • With other users: When you exchange personal information or engage in other activities with other users in the public sections, such information may be seen by all users and even made available to the public outside.
  • With your consent: If you consent to it, we share it with other parties for any other reason.
  • With business partners: To provide you with certain goods, services, or promotions, we may share your information with our business partners.
  • With government: Sharing your personal details with government bodies is required even before your consent for the following reasons:
    • If the government authorities request such information
    • For the protection of the rights, safety and property of us, our users, the public or a third party
    • To detect and prevent any case of fraud and to ensure security
    • Enforce our platform policies, including looking into any suspected breaches
Retention of your personal details

We will keep your personal information with us only for the time it takes to accomplish the goals outlined in this privacy statement. We will use your personal details to provide you with a better experience in resolving disputes, if any, and abide by any legal obligations and policies.

Security and safety

We will take all reasonable measures to ensure that your data is handled securely and in compliance with this Privacy Policy. There will be no transfer of your Personal Data to a company or a country unless there are sufficient safeguards in place and there is an absolute need to do so, including the security of your data and other personal information, or unless you have given your consent to share the personal information.

However, there is no guarantee that your privacy won't be compromised because there are no 100% secure means of electronic data transfer via the Internet or electronic data storage.

Even though we use all reasonable efforts to protect your personal information, we cannot guarantee total security.

Privacy Policy amendments

How we process data will change over time as our platform expands. Therefore, we will periodically update this policy to include evolving practices. We'll let you know if there are any significant updates by using the following channels:

  • Either we'll send an email to the address you gave us when you signed up for our services,
  • Or we'll post a notice on the website or app of Playxible.
Contact Us

In case you have any questions regarding the clauses stated in this document, feel free to send us an email at [email protected]